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FAQ's

  • What is the main goal of NexiBuys?


Our aim is to provide such important and handy products that can help us unwind and just make life easier. That’s the main purpose why we created NexiBuys, to help you enjoy your life and have access to the best products on the market.

  • How do I place an order at NexiBuys?

Here’s how you can place an order at NexiBuys.
- Start off by adding the products to the cart that you want to buy.
- Once you’re done with shopping, you can view the cart by clicking the basket-shaped icon at the upper-right corner of the page.

- From the cart page, click on the checkout page to proceed to the checkout page.


- Now, here you’ve to enter the right shipping and personal details.
- After that, select the payment method and enter the billing details. That’s it.

  • How long do you take to deliver the order?


Please note that we require 1 to 3 working days on average to fulfil your order before dispatching it. After that, the estimated delivery duration is between 5 -10 business days depending upon your location.

 

  • What are the shipping charges?


You’ll glad to know that we proudly offer FREE worldwide shipping! Yes, you heard that right.

 

  • How do I track my order?


Once your order gets confirmed we send you a confirmation email as well as a tracking number. You can use this tracking number to check the progress of your order.

 

  • Will you sell any of your personal details?


No, being a responsible and reputed brand, we know how important is to safeguard your privacy. Therefore, NexiBuys assure that we will not sell any of your personal details.

  • What payment modes are available at NexiBuys?


We accept the payments via American Express, MasterCard Apple Pay, Google Pay, PayPal, ShopPay, Visa, and Maestro.

 

  • I’ve received a damaged/faulty product, can I make a return request?


Yes, you can make a return request within the 30-days of receipt. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
For more details, check our return/refund policy.

 

  • How do I contact your team?


We’re always here to listen from your end, and you can contact us at contact@NexiBuys.com

 

Secure Payment


Your payment information is 100% secured with SSL encryption.

Shipping & Handling


Handling time 1-3 business days. Estimated delivery between 5 -15 business days.

Customer Support


Our support team are 24/7 ready to answer any questions you may have.

30-Day Money-Back


Not satisfied with your order? Request an exchange or refund.